How to Fix Canon MAXIFY GX3020 Printer Not Printing? (Easy Steps)

Have you sent a print job that wasn’t processed? If your Canon printer is not printing, it can be difficult to determine the reason behind this issue. The Canon MAXIFY GX3020 printer is one of the widely used printers, renowned for its high-quality performance. However, it is also prone to certain technical issues, such as printing errors. The question now arises: 'how to resolve Canon printer not printing error'? This blog provides detailed solutions to help you fix this issue.

Before moving on to the solutions, you must know the potential reasons for this error. Primarily, connection issues, printer driver issues, paper jams, and overloaded print queues are the reasons. Besides, technical issues and hardware damage in the Canon printer can also cause such problems. Hence, if you have been dealing with the same issue, refer to this guide to rectify the error and resume printing.

Fix 1: Clear the Print Queue

As you know, an occupied print queue can stop your Canon MAXIFY GX3020 printer from printing. Hence, you should clear it and delete all the print jobs. Check out the steps below to do that.

• First of all, click the Start button on your computer’s taskbar.
• Then, search for the Services option and open it.
• Now, a list of programs will be open on the screen.
• Scroll down to the Print Spooler option and right-click on it.
• Select the "Stop" option to terminate this service.

• Open the Run command box by clicking on the Windows and the R keys together.
• Next, type spool in the command box.
• Afterward, open the Printers folder and delete all the files inside it.
• After deleting the files, close the spool folder.
• Go back to the Services window and scroll down to the Print Spooler option.
• Then, right-click on it and select Restart this time.

That’s how you can use the print spooler services to delete all the print jobs from your print queue.

Note: The Print Spooler service is a background program on your computer that queues and manages print jobs sent to the printer.

Fix 2: Temporarily Disable Firewall on Windows

If the firewall running in the background is causing problems with your printing, disable it temporarily. Follow the steps below to turn it off.

1. First of all, click the Start menu on your computer, search for the Windows Defender Firewall feature, and open it.
2. Then, click the Turn Windows Defender Firewall option to toggle it on or off.
3. Now, uncheck this option on the public and private networks.
4. After that, click OK to implement the changes.

This method temporarily disables the firewall, which allows your Canon printer to function without interruptions.

Fix 3: Update the Canon Printer Drivers

As you know, printer drivers are essential for your printer’s functionality. If these drivers are not up to date on your computer, your printer may stop printing and responding. Hence, you should keep them up to date using the steps below.

• In the beginning, open the Run command box by pressing the Windows and R keys together.
• Then, type devmgmt.msc into that box and click OK.

• When you see a new window on your screen, locate the "Printing" or "Print Queue" category and open that menu.
• After that, right-click on your Canon MAXIFY GX3020 printer and select the Update Driver option from the list.
• In the next step, click the Search automatically for updated driver software option and allow your drivers to download it.
• Go with the on-screen steps to complete the installation.
• Once your driver’s file is saved under the Downloads folder, double-click on it.
• Open the file, extract it, and then run the installation.

This is how you can easily update your Canon printer drivers and resolve the printing problem.

Conclusion

Finally, you know why your Canon MAXIFY GX3020 printer is not printing and how to resolve the issue. This problem often happens due to a poor connection or outdated printer drivers. In some cases, hardware errors in the printer can also cause such issues. This guide provides you with troubleshooting steps to effectively address Canon printer errors. If you encounter similar problems next time, try following these troubleshooting methods to resolve your issue.